Shipping
Shipping Policies
Ricki’s Cookie Corner bakes and ships next business day, Monday through Wednesday unless a later arrive by date is specified at checkout. Our standard shipping arrives in 1- 3 business days. Certain limitations may be implemented to make sure your recipients always receive the freshest goods possible. Certain residential addresses will allow for us to ship and deliver Thursday and Friday. Call us with any questions you may have.
Because we bake fresh the morning of shipment, we cannot accept same-day orders after 12:00PM CST. To ensure freshness of our product, orders placed between Wednesday after 12:00 noon and Sunday are baked and shipped Monday morning, however if they contain bread, they will be baked and shipped fresh Tuesday.
It is our goal to insure you, or your recipient receives a high-quality, fresh, and tasty product. Due to the perishable nature of our products, for orders being shipped to a destination whose delivery will take longer than 3 days to ship via standard shipping, we require FedEx 2nd Day or Overnight Shipping Service. Please call 901-866-2447 with any questions and for exact shipping information.
Because our products are perishable food items and cannot be restocked once they leave our facility, we cannot be held responsible for orders that are delayed or not delivered because of an incorrect or insufficient address. Please make sure that the shipping address is absolutely correct before you submit the order.
In-Store Pick-Up and Local Courier Policy
Please provide 24-hour processing time for orders. If you need something same day; please call the bakery or email us to alert us of your order.
Future Date Shipping
If you would like the shipment of your order to be delayed and sent on a future ship date, please type your request in the “Special Instructions” window, which will appear during the checkout process.
Shipping Charges
Shipping charges are calculated based on the total weight of your order and is calculated in real time using our discounted FedEx rates. 2 Day Air and Overnight charges are estimates only. We will call or email you if the charges are different than what is quoted.
Shipping Methods and Deadlines
Ricki’s Cookie Corner ships all of our packages via FedEx from our bakery in Memphis, Tennessee. We do not ship to Alaska and Hawaii, or outside of the 50 United States.
Ground Shipping
All orders placed by 12:00p.m. CST can be processed the following business day. Shipping dates are automatically calculated based on desired arrival date and recipient's shipping address. You may select future arrival dates on all orders. FedEx Ground shipping delivery dates are estimated based on the map below.
2nd Day Air Delivery
All orders placed by 12:00pm CST, can be processed the following business day. We try fill the orders and ship that day with delivery being 2 business days from that date. NOTE: We only ship 2nd Day Air Monday- Wednesday.
For example,
• Orders placed on Monday can ship Tuesday to be delivered Thursday.
Next Day Air Delivery
All orders placed by 11:59 p.m. EST can be processed the following business day and delivered the next business day after that.
For example,
• Orders placed on Monday can ship Tuesday to be delivered Wednesday.
Saturday Delivery
FedEx Residential, delivers in many larger areas 7 days a week. As such, Saturday delivery is only available in certain areas and only when Ground shipping is chosen. Please contact Ricki’s Cookie Corner to find out more details!
Street Address Required
We cannot not ship to P.O boxes, APO's or FPO's as Fedex requires a numerical street address for all deliveries. Please verify carefully your shipping address as we cannot be held responsible for mistyped or incomplete addresses. Make sure to include apartment or suite numbers if necessary.
